Billing & Payment Policy
At Mason Shane Advertisement, we are committed to transparency and professionalism in all billing and payment practices. This Billing & Payment Policy outlines the terms that govern all financial transactions related to our services.
1. Payment Terms
All services provided by Mason Shane Advertisement are billed in accordance with the terms outlined in your individual service agreement or proposal.
-
Payments are due upfront unless otherwise agreed in writing.
-
Ongoing services (such as monthly marketing, SEO, or ad management) are billed on a recurring monthly basis.
-
Payment due dates will be clearly stated on invoices.
Failure to make payment by the due date may result in a delay or suspension of services.
2. Accepted Payment Methods
We accept payments through approved methods, which may include:
-
Credit or Debit Card
-
Bank Transfer (ACH)
-
Online Payment Processors (e.g., Stripe or similar platforms)
All payments must be made in U.S. Dollars (USD) unless otherwise specified.
3. Late Payments
If payment is not received by the due date:
-
A late fee may be applied where permitted by law.
-
Services may be paused or terminated until payment is received.
-
Continued non-payment may result in account closure and collections action if necessary.
4. No Refund Policy
Due to the nature of digital marketing services, all payments are non-refundable once services have been initiated.
We invest time, resources, and strategy into each client project, and therefore do not offer refunds for:
-
Work already completed
-
Ongoing service periods
-
Campaign performance outcomes
5. Subscription & Recurring Billing
For clients on monthly service plans:
-
Billing will occur automatically on a recurring basis (e.g., every 30 days).
-
You are responsible for ensuring your payment method remains valid and up to date.
-
You may cancel recurring services with written notice (see Section 6).
6. Cancellations
Clients may cancel services by providing written notice:
-
A minimum of 7–30 days notice may be required depending on your agreement.
-
Services will continue until the end of the current billing cycle.
-
No partial refunds will be issued for unused time within a billing period.
7. Chargebacks & Disputes
By engaging our services, you agree not to initiate chargebacks without first contacting us to resolve the issue.
-
Unauthorized chargebacks may result in immediate termination of services.
-
We reserve the right to dispute any chargeback claims and provide evidence of services rendered.
8. Pricing Changes
We reserve the right to modify pricing at any time. Clients will be notified in advance of any changes affecting ongoing services.
9. Taxes
Clients are responsible for any applicable taxes, duties, or fees imposed by their local jurisdiction, unless otherwise stated.
10. Contact Information
If you have any questions regarding billing or payments, please contact us at:
[msamanagementdirect@gmail.com]
By using our services, you acknowledge that you have read, understood, and agreed to this Billing & Payment Policy.